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Returns & Exchanges
At Dorsey, we want you to be completely satisfied with your purchase. We offer a 14-day return window for all unworn jewelry items in their original packaging.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Package Your Item
Carefully place your jewelry in its original Dorsey box and secure it within a padded shipping envelope.
3
Attach Shipping Label
Print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
4
Receive Your Refund
Once our team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing